Maintenance plans

Robust hardware and networking support options.

If your dental office is transitioning to a fully digital practice, count on Astra Practice Partners as your single source for digital technology and support.

Our hardware and networking maintenance plans include installation and configuration, general how-to and usage questions, technical troubleshooting and support.

In addition to addressing your issues in an average of 60 seconds or less, you get:


Unlimited remote support
5 Free remote occurrences per month
1 Occurrence (up to 8 hrs.) onsite support per month
Add’l occurrences discounted by 15%*
Free yearly equipment health evaluation
Discount on hardware purchases
Up to 45 GB of cloud backup free
Virus, spyware, malware and ransomware removal**
Priority call handling & onsite support
Equipment removal and recycling
Free technology risk analysis
A la carte hourly services are available at $89 an hour for remote support and $140 an hour for onsite tech support (+ $39 trip fee).
+ $39 trip fee for onsite support

* Hourly remote support billed in 15 minute increments
** May require hard drive purchase to ensure HIPAA compliance

Let us know how Astra can support you

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We appreciate your interest in Astra Practice Partners. A team member will contact you within 24 hours to answer any questions you may have.


We're here to help. Just call us at 503-243-3966 or toll-free at 800-368-6401. TTY users, please call 711.